Welcome to Subhadra Clinical Advanced Molecular Diagnostics
Your privacy is of utmost importance to us. This Privacy Policy outlines how Subhadra Clinical Advanced Molecular Diagnostics (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal and health-related information when you use our website (https://subhadraclinicaldiagnostics.com/) or avail our diagnostic and clinical services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you disagree, please refrain from using our services.
1. Information We Collect
We may collect the following types of information:
A. Personal & Health Information
- Name, age, gender, contact details (email, phone, address).
- Medical history, test requisitions, prescriptions, and diagnostic reports.
- Payment details (for billing purposes).
B. Non-Personal Information
- Browser/device type, IP address, and operating system.
- Website usage data (pages visited, time spent, referral links).
2. How We Collect Information
- Directly from You: When you book tests, submit samples, or interact with our customer support.
- From Healthcare Providers: If tests are ordered by your doctor/hospital.
- Automatically: Via cookies and analytics tools when you visit our website.
3. How We Use Your Information
- To conduct diagnostic tests and deliver accurate reports.
- To communicate results, appointments, or service updates.
- To process payments and comply with legal/regulatory requirements.
- To improve our services and website functionality.
- For research (anonymized data only, where permitted).
4. Sharing Your Information
We do not sell your data. Limited disclosures may occur in these cases:
- With Healthcare Providers: To share test results with your doctor/hospital.
- With Third-Party Labs: For specialized tests (confidentiality agreements apply).
- For Legal Compliance: If required by law (e.g., court orders, public health mandates).
- Service Partners: Trusted vendors for payment processing, IT support, or logistics (bound by confidentiality).
5. Data Security
We implement stringent measures to protect your information:
- Encryption: Secure transmission of sensitive data (SSL/TLS).
- Access Controls: Restricted to authorized personnel only.
- Regular Audits: To ensure compliance with privacy standards.
6. Your Rights
You may:
- Request access to or correction of your health records.
- Withhold consent for non-essential data use (e.g., marketing).
- Request deletion of data, subject to legal retention requirements.
Note: Diagnostic reports are retained as per medical guidelines.
7. Cookies & Tracking
We use cookies to enhance website functionality. You may disable them via browser settings, but some features may not work.
8. Children’s Privacy
We do not knowingly collect data from minors under 18 without parental consent.
9. Policy Updates
We may update this policy periodically. Changes will be posted on our website with a revised effective date.
10. Contact Us
For questions or requests regarding your data, contact:
Subhadra Clinical Advanced Molecular Diagnostics
Email: Subhadradiagnostics459@gmail.com
Phone: +91 8331982496
Address: D.No.7-3-22, Praksam Street, 3 Light Jn To Lions Club Road, Ramarao Peta, Kakinada-533004